Waterloo Medical Centre

DNA's - Did Not Attend Appointment

Patients who fail to attend for their appointments and do not inform the practice incur significant cost to the practice and to other patients in terms of lost appointments. The practice is committed to providing appointments to meet the needs of patients but cannot replace appointments lost due to failure to attend.

Appointments can be cancelled in person at reception, over the phone, via text message (by following the instructions in the appointment reminder text) or online and must be done at least 1 hour before the start of your appointment.

We thank you for your co-operation and understanding.

Please click on the link below for number of appointments missed per month :

 DNA Appointments for February 2018

Thank you to the 92% of patients who did attend their appointments this month.

DNA Appointments for January 2018

Thank you to the 90% of patients who did attend their appointments this month.

DNA Appointments for December 2017

Thank you to the 91% of patients who did attend their appointments this month.

DNA Appointments for November 2017

Thank you to the 89% of patients who did attend their appointments this month.

DNA Appointments for October 2017

Thank you to the 88% of patients who did attend their appointments this month.

DNA Appointments for September 2017

Thank you to the 89% of patients who did attend their appointments this month.

DNA Appointments for August 2017

 Thank you to the 89% of patients who did attend their appointments this month.

DNA Appointments for July 2017

Thank you to the 87% of patients who did attend their appointments this month.